With the many pressures felt by most Managers within today’s competitive environment, the responsibility for increased productivity is frequently left in the hands of the Supervisor.  Many Supervisors feel quite alienated and lonely because they are often left by themselves to deal with a tough workforce.  When faced with a  difficult situation such as a subordinate arriving late for work, the Supervisor has two options.  He can either stop what he is doing, engage the late-comer and the Shop Steward in a difficult time consuming …