For more information any of our Training programmes please contact us.

Public Training Seminar Durban

Some Comments from the Delegates:

v  Importance of listening and asking questions

v  Role playing because it brings the work situation into context

v  How to negotiate and the negotiating process

For more information on our Effective Negotiation skills and other Training programmes please contact us.

Manica

For more information on our Modern Management and other Training programmes please contact us.

Khamotso Khalo, Duduzile Tobela, Melanie Govender

Stephen Renou

Andrew Rall, Megan Tapson

Durban

Thursday 17^th November 2011

Negotiating skills

Durban

Thursday 26^th January 2012

Reducing Workplace Conflict & Stress (English)

Durban

Thursday 15^th February 2012

Employment Equity Implementation Update (Half-Day)

Durban

Wednesday 14^th March 2012

Please check our website regularly for updates regarding Public Training.

You can email owenadeninfo@mweb.co.za for venue, fees and in-house programmes.

Their view is that service delivery to the Sugar Industry is a journey of continual improvement.  The train was symbolic of the journey.  The Conference was facilitated by Leslie Owen of Owen Adendorff & Associates.

Our picture shows the team members who spent their Strategic Conference on a train in the picturesque KZN Midlands.

1. Do your shop stewards and employee representatives know how to approach issues of conflict in a positive, problem-solving manner?
2. Do they know how to calm angry colleagues, without feeding resentment and blame?
3. Do your shop floor employees know how deal with frustration and offence without it becoming a “collective” issue?

The Workshop

This content of this workshop is unique in that it teaches delegates how to address conflict at its lowest possible level. The workshop has been translated into Zulu so make it more accessible for the target market. The target market is your shop floor employees, Shop Stewards (and Union Officials), and entry level white collar workers whose first language is Zulu, and who would benefit the company further if they developed the interpersonal offered through this training.

Delegates will learn simple and effective principles and techniques that will enable them to: -

• Deal with frustrations, disagreement and/or offence in a positive manner;
• Move from a mentality of blame to one of calm curiosity and problem solving;
• Calm angry colleagues in a way that gives them reassurance;
• Eliminate reactions that trigger “anger” and “blame” and thereby
• Decrease the levels of mistrust, hostility and/or conflict in workplace.

The content of the training is a summarized version of the “Reducing Workplace Conflict” programme, used under licence from Thera Rising, USA.

Please click on www.therarising.com for more about the material, or watch the following short video on YouTube.

http://www.youtube.com/watch?v=RfuWrGrmIA0

Facilitator

The Owen, Adendorff IR Specialist, Siphiwe Nkabinde, will be facilitating the training. Siphiwe has had many years of experience in dealing with shop floor issues as an HR Practitioner.

Booking Details

Date: Thursday 17th November  2011

Time: 8h15 to 13h00, including light lunch.

Fees:

R740 plus VAT per delegate.

2-4 delegates: R690 each plus VAT

5-9 delegates: R650 each plus VAT

10 or more delegates: R590 each plus VAT

Venue: Diakonia Centre, St. Andrew’s Street, Durban CBD.

To book, please email the name of your company and that of the delegates to owenadeninfo@mweb.co.za by the 9th November 2011.

We look forward to serving your organisation through this programme.

Left: Fajer Abdulraheem Right: Haya Almonifi

Left: Mohammad Almousa Right: Adbulaziz Almeshari

Abdulrahman Almatouq

The  delegates are all recently graduated Engineers who are being placed in Engineering business in numerous parts of the world.  They all attended a 3 month course at the Kuwait Fund’s offices in Kuwait City.

The purpose of the 3 month course is to introduce them to the Business World.  Our Commercial Negotiating Training Course was the final module of their 3 months.

Employers who retrench employees and employees themselves need to be aware of what employers must do when retrenching employees.

The Labour Relations Act is quite clear on what an employer must do.  In summary the employer must:-

a)         Have a good valid reason for retrenching.

b)         Go through a good faith consultative process with employees with the specific    aim of:-

(i)         Avoiding retrenchment.

(ii)        Minimizing retrenchments

(iii)       Affecting the timing and effect of the retrenchment on employees.

In addition there is a specific letter which must be written to employees in terms of Section 189 (3) of the Labour Relations Act.  A proforma of the letter is attached to this notice as Section 189 (3).

Finally, retrenchment should be a measure of last resort.  There are several other options available to employers before retrenching employees e.g. introducing short time, introducing unpaid leave, introducing the taking of paid leave.

Please contact us for further advice.

Some comments from the Delegates on what parts of the workshop did they find most useful.

• All the information is useful
• Mr. Adendorff bringing to light his own experiences
• Good because make me more understand Incapacity & Poor Performance
• Learning how to Discipline
• How to handle a Disciplinary Hearing
• Disciplinary Procedure and Unfair Dismissal
• Counseling – Informal and Formal and all relevant paper work.

For more information on any of our Training programmes please contact us.

Staff of National Bioproducts Institute Durban participated in our Diversity Training.  Our picture shows some of the delegates who attended the training course.  The training course was conducted by Winston Owen.

Some comments from the Delegates are:-

• a very enlightening programme
• it’s perfect !!! Thanks guys
• I learn to be curious and to stop blaming!

For more information on our Diversity and other Training programmes please contact us.